Terms of Service

Introduction

By accessing or using our services, you agree to comply with and be bound by these terms of service. Please review these terms carefully. If you do not agree with these terms, you should not use our services.

Services Provided

XPS Digital offers directory listing management, voice search optimization, digital visibility enhancement, and related support services. Our services include initial setup, continuous monitoring, automated updating, reporting, and customer support as outlined in your chosen subscription plan.

Subscription and Billing

By subscribing to our services, you authorize XPS Digital to bill your provided payment method monthly, in advance, according to your selected plan (Starter or Elite). Prices and plan details are clearly listed on our website and subject to periodic updates with prior notice.

Cancellation and Refund Policy

You may cancel your subscription at any time through your client dashboard or by contacting customer support. Upon cancellation, your listings will no longer receive updates or monitoring, effective at the end of your billing cycle. Refunds for partial months or past billing periods are generally not provided unless mandated by applicable laws or exceptional circumstances.

Client Responsibilities

Clients must provide accurate, complete, and current business information. Clients agree to promptly inform XPS Digital of changes or inaccuracies. XPS Digital will not be liable for inaccuracies resulting from outdated or incorrect information provided by the client.

Intellectual Property

All materials, including trademarks, logos, service marks, and proprietary content available through our service, remain the property of XPS Digital. Use of these materials without explicit permission is prohibited.

Limitation of Liability

XPS Digital shall not be held responsible for indirect, incidental, special, consequential, or punitive damages resulting from the use or inability to use our services, or from any unauthorized access or alterations to your data.

Amendments to Terms

We reserve the right to modify these terms at any time. Notification of changes will be provided through your client dashboard, email, or on our website. Continued use of our services after such modifications constitutes acceptance of the updated terms.

Governing Law

These terms shall be governed by and construed according to the laws applicable within the jurisdiction where XPS Digital operates. Disputes arising under these terms will be subject to the exclusive jurisdiction of the competent courts within that jurisdiction.

Privacy Policy

XPS Digital respects your privacy and is committed to protecting your personal and business data. This policy outlines our practices regarding the collection, use, and protection of your information.

Information We Collect

We collect business and contact information necessary to provide our services, including:

  • Business Name, Address, Phone Number

  • Email Addresses

  • Payment Information (securely processed by Block Inc.)

  • Business Operational Information (hours, services, etc.)

We may also collect website usage data, analytics information, and communications with our support team to enhance service delivery and user experience.

How We Use Your Information

Collected information is used solely to:

  • Provide and maintain our services

  • Optimize directory listings and digital visibility

  • Communicate with clients regarding service updates, support, and billing

  • Improve user experience and service quality

Data Protection and Security

XPS Digital employs robust security measures, including encryption and secure data storage, to protect against unauthorized access, alteration, disclosure, or destruction of your personal and business information.

Third-Party Services

We may share essential business information with third-party directories and platforms solely for fulfilling service obligations. These third parties are bound by confidentiality agreements and cannot use or share your information independently.

Client Data Rights

Clients have the right to access, correct, or delete their data stored with us. You may request a copy of your information, or request deletion by contacting customer support directly.

Cookies and Tracking

Our website uses cookies to enhance user experience, analyze site traffic, and improve our services. Users may opt-out or manage cookie settings through their browser preferences.

Changes to Privacy Policy

XPS Digital reserves the right to update this privacy policy periodically. Changes will be communicated clearly through your client dashboard, email notifications, or our website.

Contacting Us

For any questions or concerns regarding these Terms of Service or Privacy Policy, please contact us at [email protected]. By continuing to use our services, you acknowledge understanding and acceptance of the above Terms of Service and Privacy Policy.