We’re Here to Help
At XPS Digital, exceptional customer support is at the core of everything we do. Whether you have questions, need assistance, or want to discuss your digital strategy, our dedicated team is ready to provide swift, professional, and personalized support.
We offer multiple convenient ways to get in touch, ensuring you always receive timely and effective support:
Live Chat
Our live chat service provides immediate access to knowledgeable support representatives during regular business hours. Instantly receive answers and guidance directly from our team, conveniently accessible via the chat button on our website or your client dashboard.
Email Support
Email us at [email protected] for inquiries, assistance requests, or general questions. Our support team will respond promptly within one business day, providing detailed answers and effective solutions.
Frequently Asked Questions (FAQs)
To assist you even faster, we’ve compiled answers to common questions our clients frequently ask:
Q: How soon will my directory listings appear after signup?
A: Listings typically go live within a few days of sign up, though exact timing may vary by directory.
Q: How do I update my business information?
A: You can easily submit updates through your client dashboard, where changes are automatically verified and reflected promptly across all platforms.
Q: What if my business has multiple locations?
A: XPS Digital efficiently manages listings for multiple locations, ensuring each location is accurately listed and optimized for maximum visibility.
Q: Can I upgrade or change my subscription plan later?
A: Absolutely. You can upgrade or adjust your subscription at any time directly from your client portal or by contacting our support team.
Q: How secure is my business information?
A: We prioritize your privacy and security. Our platform employs robust encryption and stringent security measures to protect your business information at all times.
Dedicated Support
Our Elite Plan subscribers receive personalized attention from dedicated account managers who thoroughly understand their unique business needs and provide strategic guidance tailored specifically to them.
Our support team consistently receives high praise for responsiveness, professionalism, and effectiveness. We understand the importance of timely support, especially when your business’s visibility is on the line. We ensure quick response times, accurate resolutions, and proactive follow-ups.
Support services are conveniently accessible from your client dashboard, website, or via direct contact methods provided. Our fully responsive support interface ensures seamless access and communication from desktops, tablets, or smartphones, enabling you to receive assistance anytime, anywhere.
We value client feedback as an essential component of continuous improvement. Your suggestions and input help us refine and enhance our support offerings continually. We encourage all clients to share their experiences and recommendations, allowing us to consistently exceed your expectations.
Don’t hesitate to contact us whenever you need assistance or have questions. Our professional and friendly team is always eager to help ensure your business thrives online.